ROXIE I.T's goal is to provide a full range of high-quality IT services to small and medium-sized businesses at an affordable cost. Instead of struggling with IT issues on your own or hiring an overly expensive MSP, you can start a fruitful partnership with a company that genuinely cares about your successes and goals.
Two components are crucial when running a successful company — an effective business strategy and a strong IT architecture to support it. Without the former, your company’s goals and trajectory will remain unclear, leaving you lost in the dark. But without the latter, you will be stuck with outdated technology and unresponsive software that can’t keep up with your daily operations.
To avoid cyberattacks and unplanned downtime, it’s wise to either invest in an IT department or hire a third-party IT vendor. In-house IT departments are rather expensive, though, meaning that small and medium enterprises often can’t afford them. Therefore, most businesses opt for a partnership with an IT provider.
If you’re looking for the most reliable provider of IT services in Lexington, Roxie IT is the right choice. With our assistance, your business will operate in a stable IT environment, implemented at an affordable cost.
Roxie IT stands out thanks to its consistent quality, compliance with security protocols, long-lasting solutions, reliable support, and lower prices. Partner up with us to receive unparalleled service that still fits your budget.
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Thanks to our high levels of expertise and commitment to perfection, we consistently provide our clients with reliable IT strategies and solutions. Our top-notch service ensures that our customers stay with us for years, bolstering our reputation and bringing in new partners.
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Because of our strict adherence to HIPAA and PCI protocols, Roxie IT frequently collaborates with companies from the healthcare and financial sector. However, those aren’t the only security protocols we comply with. We prioritize your business’s IT safety, implementing all the necessary systems designed to protect your data and guard your network.
Once we install your new software and hardware, you won’t need to make any significant changes for years. Our technology is designed to last, and our expert maintenance ensures it retains its original condition. Installing new equipment every few months is not one of our objectives. On the contrary, we will leverage tech to minimize your expenses.
Our technicians are on standby 24/7, monitoring your company's IT systems and managing the infrastructure. Thanks to that, they will detect and resolve issues before you become aware there are any. However, in case a problem evades our close monitoring, our experts will respond to your call instantly, minimizing the consequences.
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A service of our caliber is frequently inaccessible to small and medium companies due to extremely high costs. However, we keep our pricing accessible and seamlessly implement advanced technology, allowing you to fund various ongoing projects and endeavors.
Roxie IT offers a wide range of services designed to cover all your IT needs.
To avoid costly downtime and achieve maximum compatibility between systems, you need to ensure your IT infrastructure is stable and operational. Leave it to us to configure and align your hardware, help you migrate to the cloud, install VoIP, categorize your telecommunications wiring, and implement state-of-the-art security protocols. We will create an IT environment that supports your business in all its pursuits.
Even the most reliable IT infrastructure needs regular maintenance to remain secure from threats and clear of defects. Our experts take responsibility for your systems, providing instant remote and on-site support, proactively updating and patching your software, monitoring IT processes and environment, and installing advanced antivirus technology. And in case you experience a breach or your data ends up compromised, our backups and disaster recovery plans will prevent significant losses.
Leverage your IT to achieve your desired goals, be they growth, attracting new customers, or increasing profits. Our technicians will align your technology with your needs, significantly improving your efficiency. We specialize in updating your software with workflows that automate various processes and allow smooth collaboration and communication between parties in distant parts of the world.
Our commitment to our core values has helped us successfully build lasting partnerships with our clients. Thanks to our dedication and expertise, our clients rely on our services and repeatedly return to us for IT-related assistance.
We are mindful of the passion you’ve put into your company, as well as the time and energy you dedicate to reaching each new milestone. Hence, we want to be a part of your journey, creating a stable IT environment to support you every step of the way. Rather than yet another IT vendor, consider us your partner, dedicated to your successes as much as you are.
With dozens of clients and hundreds of resolved tickets under our belt, we’ve gained the ability to promptly understand each customer’s IT needs and anticipate potential issues. Thanks to that, we can devise solutions quicker and implement more effective IT strategies.
Once you hire us, we will become a part of your team, working side by side to ensure your company reaches its desired results. We won’t implement one-size-fits-all solutions that may not be suitable for your business. Instead, we will consult you to gain insight into your plans and objectives before devising a unique IT strategy.
A single mistake on our part can cause hours of downtime, leading to financial and reputational damage. Such a turn of events would also put a blemish on our name, which we never take lightly. As a result, we pay particular attention to details, ensuring no error slips through the cracks and constantly searching for novel and improved solutions.
As providers of the best IT service in Lexington, we are responsive, quick, and professional, ready to answer questions, give advice, and resolve tickets in minutes. In other words, we take particular pride in our reliability, ensuring that our clients understand we are there to support them in all IT-related matters.
Rather than trying to sell more than you need, we always focus on helping you make a well-informed decision so you can get the best value for your money. We are not the ones who want to rip you off - you can forget about nasty surprises at the end of a billing cycle.
Prior to committing to a full partnership, you will want to know whether we are able to meet your expectations. Likewise, we need an insight into your company before we can devise a suitable strategy. A consultation will provide us both with an opportunity to get to know each other and gain the level of trust necessary for a long-term partnership.
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Once Roxie IT develops your new IT strategy, the implementation process can begin. Depending on your needs and the state of your current IT environment, that may include hardware upgrades, software installation, or even staff training. Ultimately, the goal is to create an infrastructure that can support your business regardless of its size.
Our support doesn’t end the moment we implement our new IT strategy. On the contrary, we will continue to monitor your IT infrastructure and remove threats in the background. Thanks to our strong foundation, you can focus entirely on other aspects of your business, knowing that no unplanned downtime and cyberattacks will distract you.
"The entire team at ROXIE I.T. are knowledgeable and take any added steps to help figure out solutions. Their responsiveness, commitment and organizational structure are to be commended!"
Stable and reliable IT infrastructure provides the foundation your company needs to build its daily operations. Frequent breaches and downtime can severely impact your business’s performance and reputation, forcing you to search for IT solutions instead of focusing on your goals.
However, Roxie IT is a solution to all your IT issues. As the most trustworthy provider of IT services in Lexington, we will take full responsibility for your IT infrastructure and all its aspects.
